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Terms & Conditions

If you have any questions, comments, or concerns, please contact Pure Process' customer service department, Monday to Friday via email at info@pureprocess.eu or by telephone on 01 4523432.

Terms of Use

  1. General
  2. Intellectual Property
  3. Website Integrity
  4. Termination / Access Restriction
  5. Liability and Indemnity
  6. Links to Third Party Sites
  7. Terms & Conditions for Promotional or Discounted Offers

The pureprocess.eu website is operated by Pure Process Limited, our head office is located in Dublin, Ireland. As a user of this website, you acknowledge that any use of this website, including placing orders to purchase products from Pure Process, is subject to the terms and conditions set out below. Please read the following terms and conditions carefully before using this website. If you do not agree to these terms and conditions, please do not use this site.

1. General 
The contents of pureprocess.eu, including these terms and conditions, are subject to change by us at any time without notification. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use the website. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

Pure Process grants you a limited license to access and make personal use of this site and not to download or modify it, or any portion of it, except with the express written consent of Pure Process. This license does not include any derivative use of this site or its contents or any use of data mining, robots, or similar data gathering and extraction tools.

You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pure Process and / or its affiliates without the express written consent of Pure Process.

2. Intellectual Property 
You acknowledge and agree that all copyright, trademarks and other intellectual property rights in all materials and / or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You further acknowledge that any other use of the material and content of this website, including but not limited to text, graphics, logos, button icons, images, audio clips, video footage, digital downloads, data compilations and software is owned by and is the copyright work of Pure Process and / or its suppliers, is strictly protected and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

You may not use any of the trademarks in any manner without the prior written consent of Pure Process. Any unauthorised use is expressly prohibited by law and violators will be prosecuted.

3. Website Integrity 
As a condition of the Pure Process website, you will not use the Pure Process website for any purpose that is unlawful or prohibited by these terms and conditions. Pure Process does not guarantee continuous, uninterrupted or secure access to our service. Operation of the site may be interfered with by numerous factors outside of our reasonable control. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the website. You may not use the Pure Process website in any manner which could damage, disable, overburden, or impair the website or networks connected to it. You may not attempt to gain unauthorised access to the Pure Process website, other accounts, computer systems or networks connected to pureprocess.eu, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Pure Process website. You may not disclose or share your password to any third parties or use your password for any unauthorised purpose.

4. Termination / Access Restriction 
Pure Process reserves the right, in its sole discretion, to terminate or limit your access to any or all of pureprocess.eu or any portion thereof at any time, without notice.

You must be at least 18 years of age to transact any business with Pure Process or to submit any Personal Information to Pure Process. As such, if you transact any business with Pure Process or submit or attempt to submit any Personal Information to Pure Process, you affirmatively represent and warrant that you are at least 18 years of age and that you possess the legal right to use the Pure Process website in accordance with the terms and usage policies. You hereby agree to supervise usage by, and be responsible for the actions of, any minors who use your computer and/ or account(s) to access the Pure Process website.

5. Liability and Indemnity 
Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or your statutory rights as a consumer, or any other liability which may not otherwise be limited or excluded under any applicable law.

Subject to above, Pure Process will use reasonable endeavors to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server(s) that make it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. Pure Process will not be responsible or liable to you for any loss of information, content or material uploaded or transmitted through the website and Pure Process accepts no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the website.

Pure Process shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Pure Process has been advised of the possibility of such damages.

You agree to indemnify, defend and hold harmless Pure Process, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorney's fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your online Pure Process account.

The terms and conditions of use of this website are governed by the laws of the Republic of Ireland and any dispute will be resolved in the Courts of the Republic of Ireland.

6. Links to Third Party Sites 
The Pure Process website contains links to other Internet websites, resources and suppliers. Links to and from pureprocess.eu to other third party sites, maintained by third parties, do not constitute an endorsement by Pure Process. You are responsible for viewing, being aware of and abiding by the privacy statements and terms of use posted at the third party site. These sites are not under the control of Pure Process and we are not responsible for the contents of any linked site, including without limitation any link contained in a third party site, or any changes or updates to that site. Pure Process is not responsible or liable, directly or indirectly, for

  • The privacy practices of such websites,

  • The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or

  • The use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources

7. Terms & Conditions for Promotional or Discounted Offers 
Please read these promotional rules carefully.
Pure Process. reserves the right to change these terms & conditions at any time.

  • All individuals must be aged 18 years or over.

  • Users' can only register ONCE.

  • Any registrations deemed not to be legitimate or those of competitors will be removed and are not eligible to participate in any promotional offerings.

  • Promotional offers run for a limited time only. Promotional periods are set by Pure Process Limited and may be changed at any time without notification.

  • Promotional codes cannot be used in conjunction with any other promotion offered by Pure Process.



These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Pure Process, relating to the use of this website, and set forth the entire agreement and understanding between you and Pure Process for your use of this website.

If you have any queries regarding the above Terms & Conditions, do not hesitate to contact our Pure Process Website Support Team.